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These guys are amazing! Worth 5 stars and more. I have a 2013 Mini Cooper that had been experiencing an issue for over a year that the dealership could not seem to detect. I took it to Kadunza (first time visit) and they had it figured out immediately. They really went above and beyond in their service detail and their customer service was impeccable. So grateful to have found such quality top notch service. Thank you Tyler and the entire Kadunza team.
Very impressed with the service and professionalism. I was from NC visiting my daughter who had just had a baby, and my BMW was alerting me to add coolant. My son in law added coolant for me, but it was pouring out of the bottom and I knew I wouldn’t be able to make it home. I called several garages and I was impressed with Robert’s knowledge over the phone and chose Kadunza to do the work. I dropped it off mid-morning Thursday and had it back by Friday at lunchtime. I was able to head home that afternoon and they didn’t overcharge me, like so many other places will. Thank you and Kudos to Kadunza!!
Best BMW service in Knoxville. These guys replaced a hose and it failed the next day. The car was in and out again as soon the part arrived. Top notch.
These guys are somewhat of a rare breed, my wife and I were on vacation,on the way back home ( Kentucky) my BMW M5 had a issue which made it not safe to drive, I Google for the nearest BMW service center and was lucky I found these guys, not only did they fix my car they also drove us to the nearest car rental so we could head home....extreme professional and polite but most importantly THEY ACTUALLY WERE CONCERNED FOR US !!
Strongly recommended for BMW repair and service! After relocating to the area last year, it was stressful to replace my mechanic/shop for my car in a new city. I am so thankful I found Kadunza!! Any service or repair needs, I can count on Kadunza to take care of it effectively, professionally, and with high integrity. They are wonderful at communicating with you through every step. I cannot express enough how great they are - and their work is outstanding. Very easy to work with, accommodating - I know I can count on them to help with any issues that come up with my car as well as routine maintenance. Thank you Robert and your awesome team!
Thank you to the great staff at Kadunza! These guys truly enjoy their craft. Robert and his team are true BMW enthusiasts. I can't say enough great things about this shop. I will never take my BMW to another shop. I want to thank Robert, Lane and Adam for all their hard work and dedication to fixing my 550I. They are true BMW experts!! These guys aren't just part replacers, they actually care about the car and are great mechanics. Got my car in and out in a timely manner with exceptional customer service. Thank you again for all your hard work!!!!
These guys all enjoy their craft. BMW is a religion to them it seems. Courteous, clean and on time. Word of mouth is the best advertisement you can get. I’ll be running mine to all that’ll listen. Glad I found KADUNZA.
I have had many experiences over the years with mechanics, but I can unreservedly say that Kadunza is the best shop and mechanics I have dealt with. Not only are they true experts and thoroughly knowledgeable about all things BMW, they are also honest, courteous, friendly and thorough (I also like the fact their shop is so clean and well organized). From the diagnostics, to the estimates and repairs, the experience was flawless. Robert and his team answered and explained every question and concern I had. I have not only had repairs on one of our BMW’s, but also a full comprehensive pre-purchase inspection of another. Their advice and services are exemplary. They also offer warranties on all of their work and stand behind them. I am of opinion that besides being passionate about repairing and maintaining BMW’s, Kadunza strives to cultivate a relationship with their customer base that’s built by trust and honesty. They truly go above and beyond for their customers. If you own a BMW (or Mini) and are in need of a pre-purchase inspection, maintenance or repairs, look no further…you have found THE place to bring your vehicle…Kadunza! You will not regret it or be disappointed.
I was looking to purchase an E36 M3 convertible from a dealer in Knoxville, TN and I was in need of an independent BMW shop to do the PPI (pre purchase inspection) since I lived in Boston, MA. I went onto Bimmershops.com and they listed a number of shops for me to chose from. I read the reviews of shops close to the selling dealer and was impressed with all the review for Kadunza. I called and spoke to Robert the owner, asked if he had time to do a PPI in the next day or so and Robert said they could fit it in the following day. He was happy to give me an honest opinion of the car once they went thru it. The dealer dropped off the car and I waited to here what they thought. I spoke with Barry who did the inspection. He took the time to discuss the issues and gave me a very honest assessment. The car was a solid example E36 M3 convertible and it was definitely worth purchasing even with the issues. I thanked him and told him I would be in-touch if I could work out a deal. The deal was made and I was so impressed with Kadunza that I asked them to give me a quote to do the work before I arranged shipping to Boston. Barry emailed me the quote, which I reviewed and the cost were inline for what was being repaired along with a discount on the labor for being a BMMWCCA member. I talked with Robert about a few upgrades since we were replacing the cooling system any way. He checked the availability and found out that the aluminum radiator was back ordered until March. He offered another aluminum radiator, which was as good or better and in stock. I went with that recommendation and the parts were ordered. I received a call from Barry on a Saturday night informing me that all the parts were in and the work would start on Monday. Barry completed the repairs on the car and took it for a test drive on that Friday. He called me to say how much he loved the car and that I should be very happy with it. I arranged a transport for the car and with very little notice, the transport company informed me that they had a driver in the area and they could pick it up on Saturday. At this point Kadunza was closed and they didn’t open until noon on Saturday. I sent Robert and email explaining that the driver would be there tomorrow and that I didn’t know what time but he had their number along with his and Barry’s names as contacts, I then left a voicemail stating the same information. Robert, Barry and the Kadunza team were absolutely fantastic from beginning to end! They waited for the driver on Saturday; loaded the vehicle and it arrived that Monday. I could not have been happier with the treatment I received as a customer from out of state! Thank you, Bill
We can’t say enough good things about these guys. I accused them of paying their families to write the reviews!! But these guys are the real deal. Robert, Tyler and the crew did an awesome job on our 09 mini. Got us in and out quickly. The reviews are real, if you have a BMW or Mini you must get to know these guys.