Knoxville BMW & MINI Repair

I have had many experiences over the years with mechanics, but I can unreservedly say that Kadunza is the best shop and mechanics I have dealt with. Not only are they true experts and thoroughly knowledgeable about all things BMW, they are also honest, courteous, friendly and thorough (I also like the fact their shop is so clean and well organized). From the diagnostics, to the estimates and repairs, the experience was flawless. Robert and his team answered and explained every question and concern I had. I have not only had repairs on one of our BMW’s, but also a full comprehensive pre-purchase inspection of another. Their advice and services are exemplary. They also offer warranties on all of their work and stand behind them. I am of opinion that besides being passionate about repairing and maintaining BMW’s, Kadunza strives to cultivate a relationship with their customer base that’s built by trust and honesty. They truly go above and beyond for their customers. If you own a BMW (or Mini) and are in need of a pre-purchase inspection, maintenance or repairs, look no further…you have found THE place to bring your vehicle…Kadunza! You will not regret it or be disappointed.

I was looking to purchase an E36 M3 convertible from a dealer in Knoxville, TN and I was in need of an independent BMW shop to do the PPI (pre purchase inspection) since I lived in Boston, MA. I went onto Bimmershops.com and they listed a number of shops for me to chose from. I read the reviews of shops close to the selling dealer and was impressed with all the review for Kadunza. I called and spoke to Robert the owner, asked if he had time to do a PPI in the next day or so and Robert said they could fit it in the following day. He was happy to give me an honest opinion of the car once they went thru it. The dealer dropped off the car and I waited to here what they thought. I spoke with Barry who did the inspection. He took the time to discuss the issues and gave me a very honest assessment. The car was a solid example E36 M3 convertible and it was definitely worth purchasing even with the issues. I thanked him and told him I would be in-touch if I could work out a deal. The deal was made and I was so impressed with Kadunza that I asked them to give me a quote to do the work before I arranged shipping to Boston. Barry emailed me the quote, which I reviewed and the cost were inline for what was being repaired along with a discount on the labor for being a BMMWCCA member. I talked with Robert about a few upgrades since we were replacing the cooling system any way. He checked the availability and found out that the aluminum radiator was back ordered until March. He offered another aluminum radiator, which was as good or better and in stock. I went with that recommendation and the parts were ordered. I received a call from Barry on a Saturday night informing me that all the parts were in and the work would start on Monday. Barry completed the repairs on the car and took it for a test drive on that Friday. He called me to say how much he loved the car and that I should be very happy with it. I arranged a transport for the car and with very little notice, the transport company informed me that they had a driver in the area and they could pick it up on Saturday. At this point Kadunza was closed and they didn’t open until noon on Saturday. I sent Robert and email explaining that the driver would be there tomorrow and that I didn’t know what time but he had their number along with his and Barry’s names as contacts, I then left a voicemail stating the same information. Robert, Barry and the Kadunza team were absolutely fantastic from beginning to end! They waited for the driver on Saturday; loaded the vehicle and it arrived that Monday. I could not have been happier with the treatment I received as a customer from out of state! Thank you, Bill

We can’t say enough good things about these guys. I accused them of paying their families to write the reviews!! But these guys are the real deal. Robert, Tyler and the crew did an awesome job on our 09 mini. Got us in and out quickly. The reviews are real, if you have a BMW or Mini you must get to know these guys.

Kadunza is the Only place to go for all of your BMW needs! The most friendly and kindest guys and exceptional service with the greatest level of care!!! My E46 and I are always very Thankful to be treated by The Best and now I'm going to "Just Drive"........

The most exceptional BMW mechanics on the planet! I Love how these guys care for my care as well as the driver :-) All I have to do is Just Drive!!!

The expertise of these BMW mechanics goes unsurpassed!!! They are by far the Best in the biz and I Love the way the care for my Bimmer!! As an added Bonus, these guys are extremely friendly and kind and it's easy to consider them my friends:-) It's always a fun experience visiting Kadunza and they have my highest recommendations for all BMW needs!! All I have to do is "Just Drive".....

I want to thank you to kadunza. They saved me with my 328i. Very good people and will find the issue and do the job. thank you!!!

Thank You to Robert, Barry, Adam and Tyler for another exceptional visit to care for my BMW 330CI!!! These guys are the most mechanically knowledgeable as well as kind and friendly :-)

I have already left a review but I just feel like these guys deserve more praise. Robert is the man, as long as my car lives i will continue to do business with kadunza. they fix your problem and they are honest, loyal, and friendly. I have never felt so good about an auto repair shop. Trust me. you want to go here!

Excellent customer service, excellent quality of work and excellent prices. What more can you ask for?